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FRAUD PREVENTION

Protect Your Money and Your Identity.

Achieve Financial Credit Union is committed to the safety of our members' information and accounts. This page will provide you with the knowledge and resources to help protect your personal and financial information. Whether you bank in person, online or on your mobile device, your personal data could be vulnerable to identity theft and other attacks. The articles below offer financial fraud prevention tips.

As a reminder, Achieve will never contact you by phone, email or text to ask you to update your account information or ask you to provide your account number, Personal Identification Number (PIN), Debit or Credit Card Number, password or Social Security Number. Be aware that fraudsters can have the ability to spoof telephone numbers. So, a phone call or text that may appear to be from Achieve may actually be a scammer trying to gather personal information about your accounts. So if you're suspicious about a call, or if you are unsure if an email from Achieve Financial is genuine, please contact our Member Service Center at 860.828.2790 option 5.

Lost or Stolen Cards

To report a lost or stolen Achieve ATM, Debit or Credit Card, please call the appropriate number below.

Type of Card Phone Number
Mastercard Debit Card 1-800-554-8969
ATM Card 1-800-554-8969
VISA Credit Card 1-877-352-0758

Prevent Fraud on your Achieve Debit and Credit Cards with CARDCONTROLLearn more

Fraud Articles

Online Banking Safety

Online Banking Safety

With more people using electronic banking as a holdover from pandemic times, it’s important for consumers to be aware of its vulnerabilities and how to protect themselves from scams. Here’s all you need to know about the risks of mobile banking and how to stay safe. 

College Students are Ideal Victims for Identity Theft

College Students are Ideal Victims for Identity Theft

College students are among one of the most vulnerable targets for identity theft.
Look at the statistics to get an idea why.

 

Avoid Coronavirus Vaccine Scams

Avoid Coronavirus Vaccine Scams

Criminals continue to use the COVID-19 pandemic as a cover to steal personal information and money from individuals. 

Protect Yourself From Identity Theft

Protect Yourself From Identity Theft

Reduce the risk of becoming a victim. There are many steps you can take to protect yourself from fraud.

Steps to Prevent Online Fraud and Scams

Steps to Prevent Online Fraud and Scams

Take the following security measures to be safe from online fraud.

Create a Hacker-Proof Password

Create a Hacker-Proof Password

Online passwords are an important layer of security and creating hacker-proof codes is extremely important. Follow these 8 tips to create strong passwords.

DOs and DON’Ts to Keep Your Account Information Safe

DOs and DON’Ts to Keep Your Account Information Safe

Keep these tips in mind when managing your account information, both online and off.
We want you to stay safe and secure!

Be Aware of the "Pending" Package Scam

Be Aware of the "Pending" Package Scam

Everyone loves a surprise package, and scammers are using that excitement by using bogus packages as a cover for a nefarious scam that tricks victims into sharing personal information.